Vape Return Policy

Return Policy

1. Eligibility for Returns

   • Returns are accepted within 7 days of delivery.

   • Items must be unused, unopened, and in original packaging.

2. Non-Returnable Items

   • Opened or used vape devices, e-liquids, pods, coils, and disposables.

   • Sale or clearance items.

3. Damaged or Defective Products

   • If your item arrives damaged or defective, contact us within 48 hours of delivery.

   • A clear unboxing video is required showing the issue before opening the product.

   • Once verified, we will offer a replacement or store credit.

4. Incorrect Items Received

   • If you receive the wrong item, notify us within 3 days of delivery.

   • Unboxing video proof is required.

   • We'll arrange a return or replacement after confirmation.

5. Return Process

   • Contact our support team with your order number, reason for return, and required video proof.

   • Wait for return approval before sending any item back.

6. Return Shipping

   • Customers are responsible for return shipping unless the item was defective or incorrect.

   • We recommend using a trackable shipping service.

7. Refunds

   • Refunds are processed within 5–7 business days after receiving and inspecting the returned item.

   • Refunds will be issued to the original payment method.

Let me know if you'd like to add a section for warranty, exchange policy, or a sample contact format for customers to use!